Terms & Conditions s36bet

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and s36bet ("Platform", "we" or "company"). By registering an account, making a deposit, or using any service provided by s36bet, you hereby agree and are bound by all provisions contained in this document.

s36bet operates under international licensing and offers online betting services covering sports betting, online slots, online poker, live casino, and various other game categories. This platform is designed specifically for responsible adult players.

This Agreement is governed together with the s36bet Privacy Policy and any specific promotional or game terms displayed on the platform. In the event of any conflict between these documents, these Terms and Conditions shall serve as the primary reference unless otherwise stated.

2.1 Registration Eligibility

To register an account at s36bet, you must meet all of the following requirements at the time of registration and throughout the period of account use:

• Be at least 21 years old on the date of registration
• Not be a citizen or resident of a region that restricts or prohibits online betting
• Register in your own name and not as a representative or proxy of another individual
• Not currently be enrolled in a self-exclusion programme on any betting platform
• Not have had an account previously closed by s36bet due to a breach of terms

2.2 One Account Per Individual

Each individual is only allowed to hold one (1) active account at s36bet. Holding multiple accounts — whether using different names, emails, phone numbers, or device information — is a serious breach of these terms. s36bet reserves the right to close all related accounts and forfeit the entire balance if this breach is detected.

2.3 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. s36bet reserves the right to request identity verification through a copy of your MyKad, bank statement, or other supporting documents at any time. Failure to provide the requested documents may result in the account being temporarily suspended.

2.4 Account Security

Your account password is entirely your responsibility. We recommend that you use a strong, unique password and not share it with anyone. Any activity that occurs in your account — including bets placed and transactions made — is your responsibility. Contact s36bet customer support immediately if you suspect unauthorised access.

s36bet accepts deposits via various approved local payment methods, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies such as USDT, BTC, and ETH.

3.1 Minimum Deposit Limit

The minimum deposit for all supported payment methods is RM20. Deposits made below this minimum amount will not be processed and will be returned to the user.

3.2 Deposit Processing

Funds deposited via e-wallet and DuitNow methods are typically credited to your account shortly after payment is successfully confirmed. For cryptocurrency deposits, the confirmation period depends on the blockchain network used. s36bet is not responsible for any delays caused by third-party systems.

3.3 Validity of Funding Source

All deposited funds must be personal money legitimately owned by the account holder. Using a payment method belonging to another party, or depositing funds obtained unlawfully, is strictly prohibited and may result in account closure and a report to the relevant authorities.

Withdrawals may be made by eligible members to a registered and verified payment account. The minimum withdrawal for all methods is RM50.

4.1 Processing Time

Approved withdrawal requests are typically processed and credited to the user's account within 1 hour. This period may vary in cases that require additional compliance review.

4.2 Conditions Before Withdrawal

Withdrawals may only be made once all wagering requirements for bonuses received have been fully met. Accounts that have not completed full identity verification may experience temporary delays for large withdrawal requests.

4.3 Withdrawal Methods

Withdrawals will be processed to the same payment method used for the deposit, subject to compliance with the platform's anti-money laundering (AML) policy. s36bet reserves the right to request additional supporting documents before approving withdrawals in certain cases.

s36bet offers various bonus programmes to members, including a welcome bonus, weekly cashback through the VIP programme, and other periodic promotions. All bonuses are subject to the wagering requirements set out.

5.1 Welcome Bonus

New members are eligible to receive a first deposit bonus of 100% up to RM1,000. This bonus is subject to a wagering requirement of 25 times the bonus value before bonus winnings can be withdrawn.

Example calculation: if you deposit RM100, a bonus of RM100 will be credited, bringing your balance to RM200. The wagering requirement to meet is RM100 × 25 = RM2,500. Second example: a deposit of RM2,200 will give a bonus of RM1,000, bringing your balance to RM3,200, with a wagering requirement of RM1,000 × 25 = RM25,000.

5.2 VIP and Cashback Programme

The s36bet VIP programme consists of three tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), and Gold (up to 1.2%). VIP tier upgrades are based on betting activity and member loyalty to the platform.

5.3 General Promotion Terms

• Each bonus may only be claimed once per registered user
• Bonuses cannot be converted directly to cash before the wagering requirement is met
• s36bet reserves the right to cancel any bonus if there is evidence of fraud or promotion abuse
• The bonus wagering requirement refers to the bonus value only, not the deposit amount plus bonus
• The validity period of each bonus will be stated in the relevant promotion terms

All bets placed at s36bet are subject to the game rules set for each category — sports, slots, poker, live casino, and other games. Detailed rules for each game are available in the platform's help section.

6.1 Bet Validity

A bet is considered valid once it has been confirmed and accepted by the s36bet system. No bet may be cancelled or modified after it has been locked, except in cases of technical issues acknowledged by the platform. s36bet reserves the right to cancel bets placed during a significant technical disruption.

6.2 Betting Limits

Minimum and maximum betting limits vary by game type and category. These limits are displayed in the game interface before a bet is placed. s36bet reserves the right to adjust betting limits for any user based on internal risk assessment.

6.3 Errors and Technical Faults

In the event of an error in the display of odds, game results, or winnings calculations due to a technical disruption, s36bet reserves the right to cancel or adjust the affected bets. The decision of the technical team in such matters is final.

All s36bet users are expected to act honestly, responsibly, and within the bounds of applicable law. The following actions are strictly prohibited and may result in disciplinary action including account closure:

• Using bot software, automated scripts, or artificial intelligence technology to exploit games
• Collusion between players in poker or live casino table games
• Attempting to launch cyberattacks, DDoS attacks, or any technical disruption to the platform
• Registering multiple accounts to manipulate bonus programmes
• Using a false identity or another individual's personal information
• Money laundering or using the platform for illegal financial purposes
• Spreading misleading information or damaging the reputation of s36bet on public platforms

s36bet reserves the right to use analytics and monitoring tools to detect suspicious activity. Any findings will be investigated and appropriate action will be taken at the platform's discretion.

8.1 Closure by User

You may close your s36bet account at any time by contacting the customer support team via live chat or email. Any valid account balance will be returned subject to compliance with the applicable withdrawal terms.

8.2 Closure by s36bet

s36bet reserves the right to suspend or close any user's account without prior notice if:

• There is a breach of any provision in these Terms and Conditions
• Account activity is suspicious from a legal compliance standpoint
• The user does not meet the required age or location eligibility criteria
• The user refuses to provide the requested verification documents
• Regulatory compliance requirements make it necessary

8.3 Effects of Closure

When an account is closed due to a breach of terms, all bonuses that have not met their wagering requirements will be forfeited immediately. Decisions regarding any remaining balance will be assessed on a case-by-case basis, depending on the nature of the breach committed.

s36bet provides the betting platform as is. The platform makes no guarantee that the service will always be free from technical disruptions, temporary unavailability, or system errors.

To the extent permitted by law, s36bet will not be liable for any indirect, consequential, or unforeseen loss or damage arising from the use of this platform, including financial losses resulting from bets placed by users.

Users acknowledge that betting involves real financial risk. s36bet encourages users to set personal limits and to bet only with money they can afford to lose. Please visit our Responsible Gambling page for more information.

s36bet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments will take effect immediately upon being published on this website.

Users are encouraged to check this page regularly to ensure they are always complying with the latest version. Continued use of the s36bet platform after any amendment is published will be considered acceptance of the amended terms.

For any enquiries regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week, via live chat or email at [email protected].